Two businesses with almost 90 years of combined experience of letting quality holiday cottages in the Lake District have joined to form the area’s leading independent agency with over 900 properties available for holiday let.
Lakelovers and Heart of the Lakes have been at the forefront in developing and refining the letting of holiday cottages in the Lake District for over 40 years.
Both have focussed on providing a top-quality product and service to holiday makers over many years, by ensuring a portfolio of desirable holiday cottages in enviable locations, with a seamless booking experience and service excellence, providing holidaymakers with an individual stay and an unforgettable break in the Lakes.
Holiday cottage owners are equally well looked after from the moment they make contact with the businesses, through the marketing and generation of bookings to the provision of full management services, including housekeeping, property maintenance and interaction with the holidaymaker. The level of service provided by both businesses has ensured that owners remain with the business for many years as they receive unrivalled support and income generation.
The combined businesses will continue to operate under their own, unique, brands from their existing bases in the Lake District, with the same key managers and teams in place, as relationships in a service led industry are key. Owners and holidaymakers alike will experience no change in the service they receive but can take additional comfort from being looked after by the largest combined agency in the area with access to substantial resources and years of experience.
Heart of the Lakes has always taken great stock by being a ‘family’ owned business. The combination of Lakelovers and Heart of the Lakes provides the opportunity for Peter and Sue Jackson to step back from an active role and enjoy a well-earned retirement. However, they will continue to be engaged in the business in an advisory role. Chris Jackson will remain with the Heart of the Lakes business, and with his son active in the Marketing department it retains the family ethos the Jacksons have so successfully fostered.